(4.0 / 5)1770+ Ratings

Torrid Reviews

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Overall Rating

4.0
3 Reviews
  • 567%
  • 433%
  • 30%
  • 20%
  • 10%

About Torrid

Torrid is a fashion brand that specializes in plus-size clothing and accessories for women. Founded in 2001, the California-based company offers trendy and stylish designs in sizes 10-30, catering to the fashion needs of plus-size women. From dresses to swimwear, jeans to intimates, and shoes to accessories, Torrid's collections are designed to be comfortable, flattering, and on-trend. With over 600 physical retail locations across the United States, Canada, and Puerto Rico, Torrid has built a loyal customer base that appreciates the brand's commitment to inclusivity and body positivity.

Customer ratings by feature

  • Price & Quality
    4.7
  • Good Value
    5.0
  • Customer Service
    5.0

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Torrid Coupon & Discount Codes

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Torrid Customer Reviews (3)

0/5
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Lara Riley
Lara Riley
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Feb 12, 2023
William Waddell
William Waddell
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Feb 12, 2023
Liviana Beneventi
Liviana Beneventi
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Feb 11, 2023

Torrid Customer’s Q&A

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Torrid FAQs

FAQ

What is the shipping cost for Torrid orders using standard shipping?

The shipping cost for standard shipping (5-7 business days) is a flat rate of $6.00. Free in-store returns are available, excluding Alaska and Hawaii.
FAQ

How can I get a discount for my Torrid orders?

You must sign up and register on the Torrid website to unlock 40% off.
FAQ

What is Torrid’s return policy?

Torrid allows customers to initiate a return within 60 days of the purchase date on their receipt or packing slip.
FAQ

Is there a return shipping fee?

Yes, there is a $6.00 return shipping fee that will be deducted from the total return amount.
FAQ

How can I get free return for my Torrid orders?

Contiguous state VIPs get free returns, while non-contiguous state VIPs receive a $20 reward credited to their account.

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