Torrid Reviews

Quality Jeans: Some customers praise Torrid's jeans for their comfort and fit, particularly for plus-size women with larger breasts and an hourglass shape.

Variety of Styles: Torrid offers a variety of trendy pieces, including dresses and tops, which can appeal to those with a specific style preference.

Consistent Sizing: The brand is known for its relatively consistent sizing, which can be beneficial for customers who prefer a reliable fit.

Incentives: Torrid offers a 40% discount on the first order for customers who apply and are accepted for a Torrid credit card.

Torrid Rewards Program: Earn bonus points every day and get a reward every 250 points. Level up to earn free shipping, free returns, and bigger rewards.

Exclusive Benefits for Cardholders: Torrid Credit Card holders have access to exciting discounts, special financing options, and early access to sales. They can also earn cashback and points for every purchase.

Birthday Rewards and Free Shipping: Experience birthday rewards and free shipping on online orders as a cardholder.

User-Friendly Interface: The card is highly user-friendly and always has something for its users to cheer them up. Users can get points for making purchases with the cards that they can redeem later and enjoy extra bonuses and discounts.

Ongoing Discounts and Cashback for Cardholders: There are also ongoing discounts and cashback for the cardholders.

Sales and Discounts: To mitigate the high prices, Torrid frequently offers sales and discounts, including Torrid Cash and clearance sections.

Poor Customer Service: Many customers have reported negative experiences with customer service, including unhelpful representatives and issues with returns and exchanges.

High Prices: Torrid is often criticized for its high prices, with many items being significantly more expensive than similar products at other retailers.

Quality Issues: Some customers have reported receiving low-quality items, including poorly made clothing that loses shape quickly.

Inconsistent Quality: There are mixed reviews regarding the overall quality of Torrid's clothing, with some items being well-made and others being cheaply made.

Return Policy Issues: Some customers have experienced difficulties with the return policy, including items being marked as "final sale" and not being eligible for returns.

Higher Prices: Torrid's prices are generally higher compared to other retailers, with some items costing significantly more due to the use of more fabric and synthetic materials.

Quality Concerns: There have been complaints about the quality of the clothing, with some items falling apart after minimal use and arriving with loose threads.